The financial aid office has a new document transfer system that will allow students to upload requested documents to an online drop box instead of going in person and possibly experiencing high wait times.
Students will be able to log on to their MySFA accounts, click Financial Aid, see their required and requested documents under their financial aid tab, and select the documents to upload. Once the documents are submitted, students are able to track the status of the documents and see if they are pending or incomplete.
The upload portal will allow students to upload required documentation through their mobile devices, tablets or laptops. Financial aid advisers will also be able to request more documents for students to submit through the system.
Jason Callico, assistant director of financial aid, said the system will benefit the University and students.
"We're trying to find a way to reduce our lines and get students to come in less often,” Callico said. “It would make it a lot more convenient, faster and secure. They can track it, too, so its friendlier to younger generations, technology-wise.”
Once a student submits a document, financial aid staff members can access the documents in as few as 15 minutes.
“Our goal is to answer more phone calls than to have them come in and ask, ‘What do I need to turn in’,” Callico said.
While the document transfer system is only a month old, it has had success already, and is constantly improving, he said.
“Our goal is to go paperless, hopefully by next year,” Callico said. “It would be eco- friendly. We’ll have less papers to file away, less shredding, less data sitting around, [and] it will be easier for us.”
When a document is submitted, it is scanned through a virus scanner and sent to the financial aid office, essentially eliminating any chances of hackers or viruses.
According to Callico, the document transfer system is now available within every students’ MySFA account.
Christian Crawley, senior music education major from Houston, is a student worker at the financial aid office and has handled the document transfer system firsthand.
“It’s definitely headed toward the right direction,” Crawley said. “I like the idea of being paper-free. Being able to submit it online... it would cut the lines down significantly. Everyone’s just trying to get in one line and submit everything at once. The online submissions would make everything fly by faster.”